Intersection of Punta Celis & Bahia Xcacel Streets
CEDAM Museum
1.0
km
Federal Highway Cancun _ Chetumal Km 272
Dolphinaris Riviera Maya Park
1.3
km
Bahia Principe Residential Complex
TAO Wellness Center
1.9
km
Marina
Marina Puerto Aventuras Office
1.9
km
Store
MultiPLAZA
1.3
km
Carretera Federal Cancún – Chetumal Km 272 antes del Hard Rock Hotel Riviera Maya
Blu Riviera Maya
1.3
km
Zoo
Dolphinaris
1.3
km
Zoo
Dolphin Discovery Riviera Maya
1.9
km
Zoo
Dolphin Discovery
1.5
km
Carr. Tulum - Cancun km 269.5 Puerto Aventuras
Puerto Aventuras Beach Marina and Golf Resort
1.6
km
Puerto Aventuras Golf Club
1.6
km
Museum
Underwater Museum C.e.d.a.m
1.7
km
Event hall
cedam
1.7
km
Beach
Fatima Bay
1.9
km
Ruin
Adoratorio
2.6
km
Carretera Cancun-Tulum Km 307 Av. Tajma Ha 3 Km Interior Frente Xibalba-Kiuik y Bel Air Riviera Maya
Eco-Park Santuario De Los Guerreros
1.9
km
Oasis Beach
2.0
km
Puerto Aventuras
Cenote Media Luna
2.5
km
Beach
Caleta Chac-hal-al
2.6
km
Chac-hal-al
2.6
km
Beach
Paamul beach
2.8
km
Paamul
2.7
km
Hwy 307 Km 85
Scuba-Mex
2.9
km
Federal Highway Chetumal _ Puerto Juarez Km. 266.3 At Barcelo Maya Beach
Dolphinaris Barcelo
3.8
km
Lake
Cenote Azul
4.5
km
Quintana Roo
Cenote Chac-Mool
3.6
km
Dolphinus Barcelo
3.8
km
Cenote Chikin-Ha
4.0
km
Quintana Roo
Cenote, Garden of Eden
4.2
km
Nearby
Adventure Spa Palace
130 m
Restaurants
Santi&peccatori
700 m
Centro Comercial Marina Local e-1a Calle Bahia Xcacel
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.4
Location
6.8
Service
9.0
Dining
6.8
Guest reviews
7.4/10
based on 5 reviews
4.5/5
based on 7973 reviews
8.0
8.0/10 based on 68 reviews
#1 of 20 hotels in Puerto Aventuras based on Tripadvisor
Herbert
United States,
February
2024
7.4/10
I had a wonderful stay at the hotel. The rooms were very luxurious, and I even had a terrace upstairs with stunning ocean views. While the rooms were tastefully decorated, they were a bit smaller than I expected. The downside was the noise during weekends from loud groups disrupting the peace in the early hours.
Rooms
8.0
The rooms were very luxurious and tastefully decorated. The terrace upstairs with ocean views was amazing.
Service
9.0
The service was extraordinary with staff catering to our every need. They even went above and beyond to resolve any issues promptly.
Location
7.0
The location was great for a relaxing stay, with access to amenities like the restaurant and pool area. However, the proximity to the nightclub outside might be a drawback for some.
Dining
6.0
The dining options became repetitive during my stay, with limited choices and no a la carte menu. However, the quality of the food was good.
Facilities
7.0
The facilities offered were satisfactory, with essential services available on-site.
Tony
United States,
January
2024
7.6/10
I had a mixed experience at the hotel. The rooms were nice with comfortable beds but didn't quite meet my standards, especially with two full beds. The service, particularly from the Head Chef and Director of Beverages, was outstanding, making my stay enjoyable. The location was generally clean, but it felt like a constant frat party with loud music all day. The dining options became repetitive during my stay, offering limited variety. Despite some shortcomings, the overall service was excellent and made a big difference in my stay.
Rooms
8.0
The rooms were very nice with comfy beds.
Service
9.0
The service, along with the Head Chef and Director of Beverages, was out of this world. Everyone was friendly and wonderful to work with, offering a range of services from sauna access to car hire.
Location
6.0
The location was clean overall, but the continuous lively atmosphere with loud music felt overwhelming at times.
Dining
7.0
The dining experience was a bit lacking in variety, with repetitive options throughout my stay. However, the omelets made by one lady were exceptional, going beyond my expectations.
Facilities
8.0
The facilities were varied and convenient, offering everything I needed during my stay.
Maria
United States,
August
2023
7.8/10
I had an amazing time at the hotel with its unique in-room liquor dispensers and personal jacuzzi on the terrace. The lobby was also very impressive. The only downside was the constant party vibe in the area.
Rooms
8.0
The rooms were comfortable and each had their own jacuzzi.
Service
9.0
The staff took care of us exceptionally well, being incredibly friendly and attentive, catering to our every need.
Location
7.0
The location was bustling and perfect for those who love a vibrant atmosphere, but it was a bit too noisy for my taste.
Dining
7.0
The dining options were somewhat repetitive, and I wished for more variety, especially after several days of the same offerings.
Facilities
8.0
The facilities were impressive with lots of storage space and unique amenities.
Daniel
United States,
July
2023
7.4/10
I had a mixed experience at this hotel. The rooms were spacious with a spa bathtub we enjoyed, but they lacked privacy. The service was incredibly warm and welcoming, making us feel special. The location was excellent for a safe and tropical getaway, but the noisy party atmosphere was a downside. The dining options were repetitive, although we appreciated the delicious food. Overall, the hotel offered some positives and negatives.
Rooms
7.0
The rooms were spacious with a spa bathtub we used almost every day, but lacked privacy. They were tastefully decorated, although a bit smaller than expected.
Service
9.0
The service was top-notch, with staff knowing our names and being friendly throughout our stay.
Location
6.0
The location was ideal for a safe and tropical getaway, although the constant party atmosphere with loud music was off-putting.
Dining
7.0
The dining options were repetitive, but we enjoyed the delicious meals served. Friendly service made the experience better.
Facilities
8.0
The facilities were decent, providing everything we needed for a comfortable stay.
Kevin
United States,
May
2023
7.4/10
My stay at the hotel was a mix of highs and lows. The rooms were generally quiet during the week, but the weekend nights were disrupted by noisy groups. The room itself had a unique layout with a main level containing the bed and bathroom, and an upper level with a private sky terrace and a large jacuzzi, although the extra cost was higher than expected. The room size was on the smaller end.
Rooms
6.0
The room layout was interesting and had a private sky terrace with a jacuzzi, but the size was small.
Service
9.0
The service was top-notch with staff happy to assist with food and drinks promptly. The team at Le Petit Cichon was friendly and efficient.
Location
8.0
The location, previously known as Aventura, was immaculately clean with pleasant surroundings for a jog or leisurely walk. The staff like Freddie & Jorge provided outstanding attention and courtesy.
Dining
7.0
The dining options were repetitive, especially after a long stay, but lunch exceeded expectations. The variety could have been improved, and the lack of a la carte options was a downside.
Facilities
7.0
The hotel's facilities were standard but lacked variety in dining options and had small entertainment areas. The cleanliness and maintenance were commendable.