Hard Rock Hotel Riviera Maya (Adults Only), Riviera Maya
About the Hotel
Hard Rock Hotel Riviera Maya- Heaven Section is located in the picturesque Riviera Maya, offering an exclusive adults-only experience amidst stunning tropical views and a private white sand beach. The resort features luxury accommodations with unique amenities like The Sound of Your Stay® program, which allows guests to connect with music in various engaging ways. The hotel is well-situated, providing easy access to local attractions and activities that showcase the rich culture and history of the region.
Location
Hard Rock Hotel Riviera Maya is conveniently located just 25 kilometers from Cancun International Airport, allowing for easy access to the resort. Guests can enjoy transportation options to nearby attractions, including natural reserves and historical sites. The calming atmosphere of the private beach and access to snorkeling areas further enhance the appeal of the hotel’s unique location.
Rooms
The hotel offers a variety of stylish rooms and suites designed to maximize comfort and luxury. Each room includes modern amenities such as flat-screen TVs, minibars, and private balconies with hammocks. Unique room categories feature double hydro spa tubs and access to private sky terraces, providing a refreshing experience for adult guests.
Eat & Drink
Guests can indulge in a diverse range of dining experiences at the hotel's specialty restaurants, which serve global cuisines including Asian, Italian, and traditional Mexican. All-inclusive options include unlimited food and beverages, and room service is available 24/7. The elegant restaurants emphasize high-quality ingredients and artistic presentations to create memorable culinary moments.
Leisure & Business
The resort offers numerous leisure activities, including world-class golfing, an extraordinary spa, and state-of-the-art fitness facilities. For those looking to conduct business, the hotel provides a variety of meeting and event spaces equipped with modern technology to facilitate corporate gatherings. Entertainment options include live performances and themed activities, ensuring guests experience vibrant nightlife.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Adults only
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
Sports & Fitness
- Fitness centre
- Diving
- Cycling
- Tennis court
- Golf course
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Game room
Spa & Leisure
- Saltwater pool
- Beach access
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a wonderful stay at the hotel. The rooms were very luxurious, and I even had a terrace upstairs with stunning ocean views. While the rooms were tastefully decorated, they were a bit smaller than I expected. The downside was the noise during weekends from loud groups disrupting the peace in the early hours.
I had a mixed experience at the hotel. The rooms were nice with comfortable beds but didn't quite meet my standards, especially with two full beds. The service, particularly from the Head Chef and Director of Beverages, was outstanding, making my stay enjoyable. The location was generally clean, but it felt like a constant frat party with loud music all day. The dining options became repetitive during my stay, offering limited variety. Despite some shortcomings, the overall service was excellent and made a big difference in my stay.
I had an amazing time at the hotel with its unique in-room liquor dispensers and personal jacuzzi on the terrace. The lobby was also very impressive. The only downside was the constant party vibe in the area.
I had a mixed experience at this hotel. The rooms were spacious with a spa bathtub we enjoyed, but they lacked privacy. The service was incredibly warm and welcoming, making us feel special. The location was excellent for a safe and tropical getaway, but the noisy party atmosphere was a downside. The dining options were repetitive, although we appreciated the delicious food. Overall, the hotel offered some positives and negatives.
My stay at the hotel was a mix of highs and lows. The rooms were generally quiet during the week, but the weekend nights were disrupted by noisy groups. The room itself had a unique layout with a main level containing the bed and bathroom, and an upper level with a private sky terrace and a large jacuzzi, although the extra cost was higher than expected. The room size was on the smaller end.
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